Support

Answers to common questions. Still stuck? Email us below.

How do I add a widget to my Home Screen?
  1. Touch and hold an empty area of your Home Screen until the apps jiggle.
  2. Tap Edit in the top corner, then Add Widget.
  3. Search for Hasta, choose a size, and tap Add Widget.
How do I add a widget to my Lock Screen?
  1. Touch and hold your Lock Screen, then tap Customize.
  2. Choose Lock Screen, then tap the area below the clock.
  3. Tap Hasta and pick a circular or rectangular widget. For a countdown above the clock, tap the date instead.
How do I choose which countdown a widget shows?
Touch and hold the widget, tap Edit Widget, then choose a countdown. If you don't pick one, the widget shows whichever countdown is coming up next.
My widget isn't updating.
Widgets refresh automatically at midnight and whenever you change a countdown in the app. If one looks out of date, open Hasta once and it will refresh. Restarting your iPhone also clears most widget problems.
I'm not getting reminders.
Open Settings > Notifications > Hasta and make sure notifications are allowed. Also check that the countdown has reminders turned on in its edit screen, and that a Focus mode isn't silencing them. Reminders for all-day countdowns arrive at the time set in Hasta's Settings.
What do I get with Hasta Premium?
Photo backgrounds, the Serif, Mono and Condensed typefaces, the Vivid and Night widget styles, custom colors, and alternate app icons. Everything else, including unlimited countdowns and every widget, is free.
How do I restore my Premium purchase?
Open Hasta, tap the gear icon, then tap Restore Purchase. Make sure you're signed in with the same Apple Account you used to buy Premium.
How do I request a refund?
Purchases are handled by Apple. Visit reportaproblem.apple.com, sign in, and choose the Hasta purchase.
Will my countdowns move to a new iPhone?
Yes, if you set up your new iPhone from an iCloud or computer backup. Hasta keeps your countdowns only on your device and doesn't sync them on its own.

Contact

Email support@hasta.day and we'll get back to you as soon as we can.